← Dreamcycle

Support

Dreamcycle · a product and brand of Colin T Ilgen

Contact us

For help, feedback, or questions about the app:

contact@dreamcycle.app

We aim to respond to support email as soon as we can. Include your device model and iOS version if you’re reporting a problem.

Billing & refunds

Beginning June 1, 2026, Dreamcycle is a paid app on the App Store (US $2.99 one-time in the United States; Apple shows local pricing in other storefronts). Apple processes your payment. For refunds or charge questions, use Apple’s tools (for example Report a Problem) and support — see the Terms of Use (section “Fees, billing, and refunds”).

Legal & privacy

Privacy Policy · Terms of Use · Full legal hub

Common questions

Quick troubleshooting and policies. For product facts, see Overview & FAQ.

The alarm didn’t fire or I didn’t hear it. What should I check?

Make sure Notifications are allowed for Dreamcycle in iOS Settings. Check the device volume and that Focus / Do Not Disturb is not blocking alerts. Set the alarm a minute or two ahead, save it, and try once with the app in the foreground and once after sending it to the background to confirm delivery.

Can I use an Apple Music song as my alarm?

On iPhone and iPad, you can connect Apple Music (MusicKit) to search the catalog and set a track as your alarm sound. Full playback and alarm audio require an active Apple Music subscription or other eligible content in your account. Grant Media & Apple Music access for Dreamcycle in Settings if prompted.

How does the Apple Watch app work?

The Watch app is a companion to the iPhone app. Install Dreamcycle on your iPhone; if you use a paired Apple Watch, you can install the Watch companion from the Watch app or App Store on Apple Watch. You do not need a Watch to use Dreamcycle on iPhone or iPad.

How do refunds work?

Dreamcycle is a paid app; Apple is the merchant of record. For refunds or billing issues, use Apple’s tools (for example Report a Problem) and Apple Support. Details are in our Terms of Use under fees, billing, and refunds.